Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Avisi Apps Support
  1. Avisi Apps Support
  2. Tracket

Tracket

  • Customer Support

    Bug, Question, Feature
  • Partnership Inquiries

    Partner Question
Powered by Jira Service Management
{"xsrfToken":"5e22fde844c053222bf146e0c06eb092eca3d436_lout","branding":{"id":"57","key":"track","name":"Tracket","portalBaseUrl":"/servicedesk/customer/portal/57","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/57/24","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4d2bd9","headerLinkHoverBGColor":"#4d2bd9","headerBadgeColor":"#4d2bd9"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2aa408bc-0df5-46ba-ba87-8d7064204200/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZDE3ODE4NS00NDNhLTQwY2EtOWY4Mi1mNjY1MjY4NDNhNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJhYTQwOGJjLTBkZjUtNDZiYS1iYTg3LThkNzA2NDIwNDIwMCI6WyJyZWFkIl19LCJleHAiOjE3ODQzOTg1OTgsIm5iZiI6MTc4NDM5Nzk5OH0.h2T3cnQfVgl0LIrcKk2o2NhAifbBKCowri9as6hpm_w&client=cd178185-443a-40ca-9f82-f66526843a75&mode=fit","logoId":"2aa408bc-0df5-46ba-ba87-8d7064204200","isLogoAvailable":true,"helpCenterTitle":"Welcome to Avisi Apps Support","sharedPortalName":"Avisi Apps Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Avisi Apps Support","sharedPortalName":"Avisi Apps Support","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#05214f","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f7a43319-425c-4f17-b1c4-a3e66388096a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZDE3ODE4NS00NDNhLTQwY2EtOWY4Mi1mNjY1MjY4NDNhNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY3YTQzMzE5LTQyNWMtNGYxNy1iMWM0LWEzZTY2Mzg4MDk2YSI6WyJyZWFkIl19LCJleHAiOjE3ODQzOTg1OTgsIm5iZiI6MTc4NDM5Nzk5OH0.isUNP4hcDeD2WgY4wFAmsnxOLAEaLF8mkcgg6RptNyk&client=cd178185-443a-40ca-9f82-f66526843a75&height=300&mode=fit","bannerMediaApiFileId":"f7a43319-425c-4f17-b1c4-a3e66388096a","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#05214f","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"57","key":"track","projectId":12946,"serviceDeskId":57,"name":"Tracket","description":"","portalBaseUrl":"/servicedesk/customer/portal/57","onlyPortal":false,"reqTypes":[{"id":"196","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"<p>Is something not working as expected?</p>","icon":11138,"iconUrl":"https://avisi-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11138","groups":[96],"key":""},{"id":"195","name":"Feature","descriptionHtml":"","callToAction":"Feature","introHtml":"<p>Do you have any awesome ideas for our add-on?</p>","icon":11130,"iconUrl":"https://avisi-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11130","groups":[96],"key":""},{"id":"379","name":"Partner Question","descriptionHtml":"","callToAction":"Partner Question","introHtml":"<p>Our partners can contact us with any partnership-related questions.</p>","icon":12376,"iconUrl":"https://avisi-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12376","groups":[206],"key":""},{"id":"191","name":"Question","descriptionHtml":"","callToAction":"Question","introHtml":"<p>Don't hesitate to ask us anything.</p>","icon":11132,"iconUrl":"https://avisi-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11132","groups":[96],"key":""}],"reqGroups":[{"id":96,"name":"Customer Support"},{"id":206,"name":"Partnership Inquiries"}],"orderMapping":{"206":[379],"96":[196,191,195]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3a402311-e20d-31d1-b6ca-dbc3d4522765","appLinkName":"","appLinkUrl":"","spaceKey":"TKB","spaceName":"Tracket Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"TRACK","serviceDeskId":57,"kbLinkDomainURLs":["https://avisi-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":57,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TRACK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZDE3ODE4NS00NDNhLTQwY2EtOWY4Mi1mNjY1MjY4NDNhNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNjgzMTg1OTEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXX0sImV4cCI6MTc4NDM5OTE5OCwibmJmIjoxNzg0Mzk3OTk4LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.qR7NKEvrMiRZa8IQqlVrl-7wEBAGAmVkDHxePvi2ztc","targetCollection":"upload-user-collection--1683185913","endpointUrl":"https://api.media.atlassian.com","clientId":"cd178185-443a-40ca-9f82-f66526843a75","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Avisi Apps Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://avisi-support.atlassian.net/wiki","kbLinkDomainURLs":["https://avisi-support.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=avisi-support","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5e22fde844c053222bf146e0c06eb092eca3d436_lout","baseUrl":"https://avisi-support.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://avisi-support.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"cd178185-443a-40ca-9f82-f66526843a75","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a40c8d93b1534f89b1a90222b353263a","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://avisi-support.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}